Terms and Conditions

1.  Prices, offers and products are subject to availability and may change at any time prior to acceptance of your order.

2.  Prices displayed throughout this site and on Order confirmations are inclusive of current UK Taxes. If you require a full breakdown for tax purposes, please call our Customer Services team on 01483204455 and have your Order ID to hand

3.  All information is controlled under the terms of the Data Protection Act.

4.  Orders can only be accepted from person’s 18 years and over.

Secure Ordering

Your online credit card transactions are secure. We use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information. When the letters “http” in the URL change to “https,” the “s” indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you’re about to enter a secure area.

 

Making a credit card purchase is just as safe on our Web site as it is by telephone, but if you prefer, you can purchase online goodies by calling 01483204455* 24 hours a day, seven days a week. One of our Customer Service Team will be pleased to take your order during office hours, or you can leave an order on our automated service.

 

*Calls from a BT landline cost 10p per minute plus network extras.

 

E-mails and Offers

You will receive promotional e-mails, post, SMS, or phone calls from us only if you have asked to receive them. Each time you receive an e-mail from BBC Good Food, you will be given the opportunity to opt-out or stop receiving them. At any time you can opt-out of these promotions by sending an email to customer.services@j-e-m.com

 

If you choose to opt-out we will stop sending you e-mails. Please note, however, that some e-mail promotions are prepared well in advance, so you may continue to receive offers after you have chosen to opt-out. We appreciate your patience in giving us time to carry out your request.

 

CONDITIONS OF USE, NOTICES AND DISCLAIMER

When you use this Web site, you are automatically agreeing that both your access to the site and your use of it are: Subject to the terms and conditions in this legal notice, which may change at any time without notice. Subject to all applicable laws. Undertaken at your own risk. Please refer to this page frequently to review our current terms and conditions of use.

 

Copyright

The following elements of this Web site are the property of JEM Marketing & Fulfilment Services Limited or our suppliers and clients and are protected by UK and international copyright laws:

All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations — both individually and as they are compiled on the site. All software.

 

Trademarks

The trademarks or trade dress of this website and our affiliates may not be used without our written permission. Trademarks or trade dress include the website name and logo, and other graphics, logos, page headers, button icons, scripts, and service names of the website products, services, and programs, and those of our affiliates.

All other trademarks that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.

 

Use of the Site

You have permission to electronically copy and print hard copies of pages from this Web site solely for personal, non-commercial purposes related to placing an order or shopping with this website. Unless we give you written permission in advance, any other use of this Web site, its content and its information, including linking or framing to this Web site, is strictly prohibited.

 

Errors and Inaccuracies

Our goal is to provide complete, accurate, up-to-date information on our Web site. Unfortunately, it is not possible to ensure that any Web site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions — including after an order has been submitted — and to change or update information at any time without prior notice. We sincerely apologise for any inconvenience this may cause.

 

Disclaimer of Liability

We make no representations or warranties of any kind, whether express or implied, with respect to this Web site, its content, or the information available on or through it; they are provided “as is,” with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this Web site or any other Web site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

 

No Confidentiality

Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this Web site. Any information, materials, suggestions, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

 

Applicable Law

 

By visiting this Web site, you agree that the laws of the UK, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and us or any of our affiliates.

 

Disputes

Any dispute relating in any way to your visit to our Web site or to products purchased here shall be submitted to confidential arbitration in the UK. However, if you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the UK. You consent to exclusive jurisdiction and venue in such courts. Any arbitration under this agreement shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgement in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration with respect to this Web site or to products purchased here shall be joined to an arbitration involving any other party, whether through class arbitration proceedings or otherwise.